Update: Zoom states that the issue has been fixed and that users should log out of their session and try again.
If that does not work, log out of Zoom, log back in, and then try to access their meeting again.
Zoom has a global outage that is preventing users from joining meetings or see video and hear audio once they have joined. There is currently no indication as to when the issue will be resolved.
If you were hoping to join your Sunday school class, attend virtual Church, or access your virtual exercise class, you might have to do something else today as people are having issues connecting to all of these types of meetings.
According to the outage monitoring site DownDetector, Zoom began experiencing difficulties at approximately 7 AM EST, causing problems when attempting to join or conduct virtual meetings.
According to the Zoom status page, they began investigating the outage at 9:42 AM EST and have stated that this is only affecting a small subset of users.
Zoom’s latest update was 10:41 AM EST when they stated that they are “continuing to investigate this issue.”
Unfortunately, until this is resolved, Zoom meetings will not work.
Update 5/17/20 11:45 EST: Zoom states that the issue has been resolved.
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